Time to turn the tables

Rockad (say ro-KAHD) is Swedish for castling: the one chess move where the king and a rook move together and swap sides.

Good software fails every day, often for one reason: the people who built it had no network, no sales team and nobody to market it. Meanwhile, buyers end up with whatever shouts loudest, or whatever they already knew.

We think that's backwards. Rockad starts from your problem. You say what's getting in your way, and we show you the products that solve exactly that, and the people who built them. Nobody can pay to be placed higher.

That gives every product an honest chance to be found, and you a better basis for your choice.

The goal: when you realise you need a piece of software, Rockad is where you look first.

We've just opened, so the catalog is still small. Some Listings are written by Rockad from the Product's own site, marked “Not confirmed by the Maker”, until the people behind them Claim them.

How Rockad decides what you see

Built something?

List your product

Herodesk

A helpdesk that combines customer messages from all channels with AI agents to resolve routine questions automatically.

Written by Rockad from its websiteIndie
Visit herodesk.com
0 stars

Solves

  • I manage customer inquiries across email, chat, WhatsApp and social media and spend hours each day switching between platforms to find what each customer needs.
  • My support team answers the same questions repeatedly about order status, returns and shipping, taking time away from customers who need real help.
  • When I'm offline or my team is unavailable, customers wait for answers to straightforward questions that could be resolved immediately.
  • I need to look up order details, invoices and customer information in separate systems while customers are waiting for a response.
  • My team handles messages in multiple languages and I need support without spending time translating back and forth.
Price
Freemium
Works on
Web, API
Made for
Small businesses, Mid-size companies, Enterprises
Available in
Denmark, Finland, France, Germany, Italy, Netherlands, Norway, Poland, Portugal, Spain, Sweden, Türkiye, Ukraine
Category
Customer Support
Tags
ai agents, customer support, e-commerce support, helpdesk, multichannel