SupportBee
Email ticketing system that organizes customer emails into tickets for team collaboration and resolution.
Solves
- I struggle to track and organize customer emails across my team
- I need to assign support requests to team members and ensure nothing falls through the cracks
- I want to discuss customer issues with my team without the customer seeing our internal conversations
- I need visibility into which support issues are common so I can address them systematically
- I want customers to be able to track the status of their own support requests
- Price
- Free trial
- Works on
- Web, iOS, Android
- Made for
- Solopreneurs, Small businesses, Mid-size companies
- Category
- Customer Support
- Tags
- customer support, email ticketing, knowledge base, support automation, team inbox