Time to turn the tables

Rockad (say ro-KAHD) is Swedish for castling: the one chess move where the king and a rook move together and swap sides.

Good software fails every day, often for one reason: the people who built it had no network, no sales team and nobody to market it. Meanwhile, buyers end up with whatever shouts loudest, or whatever they already knew.

We think that's backwards. Rockad starts from your problem. You say what's getting in your way, and we show you the products that solve exactly that, and the people who built them. Nobody can pay to be placed higher.

That gives every product an honest chance to be found, and you a better basis for your choice.

The goal: when you realise you need a piece of software, Rockad is where you look first.

We've just opened, so the catalog is still small. Some Listings are written by Rockad from the Product's own site, marked “Not confirmed by the Maker”, until the people behind them Claim them.

Built something?

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SupportBee

Email ticketing system that organizes customer emails into tickets for team collaboration and resolution.

Written by Rockad from its websiteIndie
Visit supportbee.com
0 stars

Solves

  • I struggle to track and organize customer emails across my team
  • I need to assign support requests to team members and ensure nothing falls through the cracks
  • I want to discuss customer issues with my team without the customer seeing our internal conversations
  • I need visibility into which support issues are common so I can address them systematically
  • I want customers to be able to track the status of their own support requests
Price
Free trial
Works on
Web, iOS, Android
Made for
Solopreneurs, Small businesses, Mid-size companies
Tags
customer support, email ticketing, knowledge base, support automation, team inbox