Supportsystem
Help desk system with ticketing, chat, knowledge base and reporting for support teams.
Solves
- I run a support team and customer emails get lost in our inbox without clear tracking or priorities.
- Our support team switches between multiple tools for tickets, chat and knowledge articles instead of one system.
- We need to track response times and SLA compliance but current tools don't show us the data we need.
- I want to automate simple repetitive support tasks like assigning tickets and sending templated responses.
- Price
- Free trial
- Works on
- Web
- Made for
- Small businesses, Mid-size companies
- Available in
- Denmark
- Category
- Customer Support
- Tags
- chat, customer support, danish, help desk, knowledge base, ticketing